The program is designed to minimise resource requirements on Clubs. This frees the
club to focus on analysing the information and developing retention and recruiting
strategies.MRRS provides all the expertise and resource required to implement the
programs. We will liaise with your web provider and management software provider.
To customise the program we will require information on membership bands etc. Most
clubs have this readily available.
The data gathered by the survey will be managed as required by the 1998 Data Protection
Act. The information derived from the data may well be commercially sensitive for
the Club. MRRS will, if required, enter into a non-disclosure / confidentiality agreement
with the club.
The club will be required to approve the draft program and sign off the design.
There will inevitably be some paper surveys that require transcribing. MRRS has the
resource to do this (at a cost.) Some clubs prefer to use their own clerical resource
or even their own members to input the data. All manually input data is validated
by our systems. Should the club wish to send some surveys by mail the club will be
responsible for postage and origination costs.
There will need to be some simple additions to your web site (hyperlinks.) MRRS can
do this for you or liaise with your web administrator.
The draft program is sent to the committee for approval; on sign off an initial sum
due. Once payment is received the survey is sent to the membership and the initial
program completed. Final payment becomes due on presentation of the standard reports
to the club. Workshops etc. are paid after delivery.